PRIVACY POLICY
Our Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users of the www.farmerscentre.com.ng website.

This privacy policy applies to our site, apps and all products and services we offer.

Collection of Personally Information
What information do we collect from Our Customers and why?

We collect personally identifiable information (email address, name, phone number, etc.) from you when you create a free account with us though you can browse some sections of our site without being a registered member/customer, certain activities such as placing an order or commenting on our blog and getting information on deals do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

Additionally, we collect and use Users personal information for the following purposes:

* To create a personalized user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

* To process your transactions

* To send periodic emails. If User decides to opt-in to our mailing list, they will receive emails that may include sales offers, discount promotions, company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

For how long do we retain your personal information?
Basically, we keep your personal information throughout your relationship with us. This means we will keep your information as long as we have a record of it until you inform us that you wish to terminate your business relationship with us.

Once you terminate your relationship with us, we generally will continue to store archived copies of your personal information for legitimate business purposes and to comply with the law, except when we receive a valid erasure request, or, if you are a partner/merchant, you terminate your account and your personal information is purged pursuant to our standard purge process.

Protection of personal information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, license and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please opt out. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Choice/Opt-Out
We provide all our users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all our lists and newsletters, please visit kindly click the unsubscribe button or text in the email we send to you.

Advertisements
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.

Changes to this privacy policy
We reserve the right to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Any Suggestion?
Do you have questions or suggestions regarding this policy? Kindly reach out: info@farmerscentre.com.ng

RETURN POLICY

Click here to initiate a return process

Our return policy times out after 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unopened and unused and in the same condition that you received it. It must also be in its original packaging.

Non-returnable items:

Goods with obvious signs of use: Any item not in its original condition, is damaged or broken seal for reasons not due to our error or the manufacturer’s
Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you via call or sms of the approval or rejection of your refund.
If it is approved, then your refund will be processed, and a credit will automatically be applied to your account or original method of payment, within 7 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@farmerscentre.com.ng

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale (promo) items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or expired. If you need to exchange it for the same item, send us an email at info@farmerscentre.com.ng and send your item to: Totmak Farmers’ Centre at our Ota Office (Estate Bus Stop, Idiroko road) or Arigbajo Office ( Beside Total Filling Station, Arigbajo Ifo, Lagos Ibadan Expressway). Ogun State.

Shipping
To return your product, you should mail your product to:

Totmak Farmers’ Centre at our Ota Office (Estate Bus Stop, Idiroko road) or Arigbajo Office ( Beside Total Filling Station, Arigbajo Ifo, Lagos Ibadan Expressway). Ogun State.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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