Policy
By accessing or using our services, you agree to the terms of this Privacy Policy, which explains what information we collect, how we use it, and how we protect it.
1.1 Personal Information. We may collect personal information you provide voluntarily, such as your name, contact details (email, phone number, address) and any other information you choose to share with us.
2.1 Farm Data. To provide agricultural services and support, we may collect data related to your farming activities — crop types, planting dates, fertilizers used, pest control methods and yield data — used to improve our services and personalize recommendations.
3.1 Server Logs. When you visit our website or use our services, our servers automatically record information including your IP address, browser type, referring/exit pages, and the date and time of your visit.
4.1 Purpose. Data collected is used to fulfil orders, provide customer support, improve our products and services, and offer personalized agricultural recommendations. We do not sell your information to third parties.
5.1 Eligibility. Returns and refunds are allowed under specific circumstances, such as receiving damaged or incorrect products, within 7 days of delivery.
5.2 Exclusions. Veterinary and lab/diagnostic services are not eligible for returns or refunds once rendered, due to their nature.
6.1 Questions. For questions, concerns or requests about this Policy or our data practices, contact us using the details on our Contact page.
Totmak Farmers Centre Complex, By Total Filling Station, Arigbajo, Ifo, Ogun State, Nigeria.