Frequently Asked Questions
Welcome to the FAQ page of Farmerscentre. Here we've compiled common questions about our products, services and policies. If your question isn't answered below, contact us directly and our team will be happy to help.
General
We provide livestock feeds for poultry, pigs and fish, along with veterinary drugs such as antibiotics, multivitamins, dewormers and disinfectants. We also offer veterinary services, including lab and diagnostics, consulting, and pet care products.
You can reach us by visiting any of our branches, calling or WhatsApp-ing +234 907 534 1647, or using the live chat option on this site to speak with a representative.
Orders & Payment
We currently do not offer cash-on-delivery. We accept payment via bank transfer only, completed before your order is shipped or picked up. Bank charges for the transfer are the customer’s responsibility.
Take a clear photo or scan of your payment receipt, then log in to My Account and upload it in the "Order Details" section, or reply to your confirmation email with the receipt attached.
Shipping & Returns
Our return policy allows returns and refunds under specific circumstances, such as receiving damaged or incorrect products. See our Policy page for detailed steps and conditions.
Due to the nature of veterinary and lab/diagnostic services, they are not eligible for returns or refunds once rendered.
Veterinary Services
Yes — use "Book a Vet Consultation" on the homepage or contact us directly to schedule a session with our licensed veterinary team.
Still have a question?
Our team is happy to help by phone, WhatsApp, or the contact form.
Contact Us