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Our return policy times out after 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unopened and unused and in the same condition that you received it. It must also be in its original packaging.
Goods with obvious signs of use: Any item not in its original condition, is damaged or broken seal for reasons not due to our error or the manufacturer’s
Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you via call or sms of the approval or rejection of your refund.
If it is approved, then your refund will be processed, and a credit will automatically be applied to your account or original method of payment, within 7 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale (promo) items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or expired. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Totmak Farmers’ Centre at our Ota Office (Estate Bus Stop, Idiroko road) or Arigbajo Office ( Beside Total Filling Station, Arigbajo Ifo, Lagos Ibadan Expressway). Ogun State.
To return your product, you should mail your product to:
Totmak Farmers’ Centre at our Ota Office (Estate Bus Stop, Idiroko road) or Arigbajo Office ( Beside Total Filling Station, Arigbajo Ifo, Lagos Ibadan Expressway). Ogun State.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.